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Job Discriptions
We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.
In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you.
Your goal will be to help us safeguard our revenue and retain our customers.
Why BOROGI?
BOROGI is a tyro in the fashion and lifestyle industry, here we are committed to providing every customer with panoply apparel and felicitous lifestyle events. Our probity is to satiate our customer’s quotidian fashion and lifestyle needs at the most optimal and trenchant price in the fashion market. We plan to grow 100x in the next 4 years and our goal is to become India’s largest Fashion Brand, and this is your chance to be a part of our exciting journey!
Benefits of working with us:
- Opportunities for growth and development: BOROGI will provide you with various opportunities such as mentorship programs, training opportunities, and career advancement.
- A positive company culture: Our company has a positive company culture which creates a supportive work environment where employees feel valued, engaged, and motivated.
- Competitive compensation and benefits: We offer competitive compensation and benefits packages to all our employees.
- Meaningful work: Being a part of the BOROGI family we will always value your work and your initiatives towards the productivity of the company.
- A collaborative and inclusive workplace: We work as a team with lots of collaborations. Your ideas, innovations, and creativity will be acknowledged and appreciated.
- Industry recognition and reputation: BOROGI is a fast-moving fashion brand with a vision to become India’s largest fashion brand. Being a part of this company will always be beneficial for their professional development and career growth.
Client Relations Manager Responsibilities Include:
- Building long-term relationships with key clients.
- Addressing customer concerns and complaints.
- Creating sales plans to generate revenue.
Responsibilities:
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. sales and management) to address customers’ needs
Requirements And Skills:
- Proven experience as a Client Relations Manager or Relationship Manager
- Proven track record of meeting and exceeding targets
- Background in customer service; industry knowledge is a plus
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
- BSc/BA in Business Administration, Marketing, or a related field
We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.
To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven and enjoy working in a team environment, we’d like to meet you.
Ultimately, you will boost sales and contribute to our long-term business growth.
Why BOROGI?
BOROGI is a tyro in the fashion and lifestyle industry, here we are committed to providing every customer with panoply apparel and felicitous lifestyle events. Our probity is to satiate our customer’s quotidian fashion and lifestyle needs at the most optimal and trenchant price in the fashion market. We plan to grow 100x in the next 4 years and our goal is to become India’s largest Fashion Brand, and this is your chance to be a part of our exciting journey!
Benefits Of Working With Us:
- Opportunities for growth and development: BOROGI will provide you with various opportunities such as mentorship programs, training opportunities, and career advancement.
- A positive company culture: Our company has a positive company culture which creates a supportive work environment where employees feel valued, engaged, and motivated.
- Competitive compensation and benefits: We offer competitive compensation and benefits packages to all our employees.
- Meaningful work: Being a part of the BOROGI family we will always value your work and your initiatives towards the productivity of the company.
- A collaborative and inclusive workplace: We work as a team with lots of collaborations. Your ideas, innovations, and creativity will be acknowledged and appreciated.
- Industry recognition and reputation: BOROGI is a fast-moving fashion brand with a vision to become India’s largest fashion brand. Being a part of this company will always be beneficial for their professional development and career growth.
Business Development Representative Responsibilities Include:
- Qualifying leads from marketing campaigns as sales opportunities
- Contacting potential clients through cold calls and emails
- Presenting our company to potential clients
Responsibilities:
- Qualify leads from marketing campaigns as sales opportunities
- Contact potential clients through cold calls and emails
- Present our company to potential clients
- Identify client needs and suggest appropriate products/services
- Customize product solutions to increase customer satisfaction
- Build long-term trusting relationships with clients
- Proactively seek new business opportunities in the market
- Set up meetings or calls between (prospective) clients and Account Executives
- Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
- Stay up-to-date with new products/services and new pricing/payment plans
Requirements And Skills
- Proven work experience as a Business Development Representative, Sales Account Executive, or similar role
- Hands-on experience with multiple sales techniques (including cold calls)
- Track record of achieving sales quotas
- Experience with CRM software (e.g. Salesforce)
- Familiarity with MS Excel and Google Sheets (analyzing spreadsheets and charts)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- Ability to deliver engaging presentations
- BSc degree in Marketing, Business Administration, or a relevant field
We are looking for an Operations Analyst to join our team and evaluate how our company operates in order to provide recommendations on how we can improve efficiency and effectiveness across our organization.
Operations Analyst responsibilities include reviewing current policies and operating procedures, developing changes to enhance efficiency, and working with our managers to implement new policies and procedures as needed.
Ultimately, you will work with our leaders and managers to provide ways our organization can improve efficiency and reach our goals in less time.
Why BOROGI?
BOROGI is a tyro in the fashion and lifestyle industry, here we are committed to providing every customer with panoply apparel and felicitous lifestyle events. Our probity is to satiate our customer’s quotidian fashion and lifestyle needs at the most optimal and trenchant price in the fashion market. We plan to grow 100x in the next 4 years and our goal is to become India’s largest Fashion Brand, and this is your chance to be a part of our exciting journey!
Benefits Of Working With Us:
- Opportunities for growth and development: BOROGI will provide you with various opportunities such as mentorship programs, training opportunities, and career advancement.
- A positive company culture: Our company has a positive company culture which creates a supportive work environment where employees feel valued, engaged, and motivated.
- Competitive compensation and benefits: We offer competitive compensation and benefits packages to all our employees.
- Meaningful work: Being a part of the BOROGI family we will always value your work and your initiatives towards the productivity of the company.
- A collaborative and inclusive workplace: We work as a team with lots of collaborations. Your ideas, innovations, and creativity will be acknowledged and appreciated.
- Industry recognition and reputation: BOROGI is a fast-moving fashion brand with a vision to become India’s largest fashion brand. Being a part of this company will always be beneficial for their professional development and career growth.
Operations Analyst Responsibilities Include:
- Identifying operational requirements and opportunities for improvement
- Gathering information by observing workflows, reading company reports, and conducting employee interviews
- Determining appropriate methods to analyze operations, relevant information, and data
Responsibilities:
- Document findings, prepare reports, and make recommendations
- Develop new processes and procedures to enhance operations
- Work with managers and employees to implement changes
- Train employees to use new systems or follow new policies
- Determine the effectiveness of new processes
Requirements And Skills:
- Proven work experience as an Operations Analyst or similar role
- Excellent communication skills, both verbal and written
- Experience using statistical and database software
- Familiarity with MS Excel and Google Sheets (analyzing spreadsheets and charts)
- Consulting and project management expertise
- Strong analytical and problem-solving skills
- A degree in Business Administration or equivalent is preferred